OFFICE POLICIES

At Friendly Hills Pediatrics, we believe that all children are the future, and caring for their health and well-being is an honor and our priority.

We are big fans of vaccines!  Vaccines have been proven to be safe and effective for the general population.  Vaccines shield us from complications, including death, that may result from infections with serious germs.  We are happy to discuss vaccines and answer your questions about them.  We advise parents and caregivers to follow the CDC vaccination schedule.  We ask parents to find a different pediatric practice when choosing not to vaccinate their child.

We only see patients who have scheduled appointments. Please send us a text message asking for a same-day appointment for a sick visit or to schedule a new concern appointment.

Our practice makes every effort to run on time with appointments, as everyone’s time is equally valuable. We ask that you make every effort to arrive at the office at your scheduled appointment time. You may be asked to reschedule your appointment if you are more than 10 minutes late.

If you miss the appointment or do not give at least one business day’s cancellation notice, you will be billed $40. Your child’s appointment was provided exclusively for them. A one-day cancellation notice during business hours is required to avoid a broken appointment charge.

Yes! Call or text the office at (562) 378-6800 to request your same-day sick appointment.

All well-child visits should be made at least one week ahead of time.

We only see patients who have scheduled appointments. Please call us or send us a message on our website to make an appointment. We may offer you a same-day appointment if our schedule permits it.

Yes, we offer telemedicine visits via video or a phone call.

Please get in touch with your medical plan to confirm that our office accepts your health plan. You may need our NPI number: 1891312153. If there are any questions, feel free to contact our office. We are in-network with major health plans, including Health Net, Anthem Blue Cross, United, Aetna. We currently do not accept new patients with Medicaid.

We offer all our services via a monthly direct care membership for families who are not in-network or do not have health insurance. Contact us for more details. 

Some families have high-deductible plans and may not want to use their insurance for basic medical care. Contact us today if you are interested in a membership for our services.

Dr. Muñoz may see your newborn at the following hospitals:

  • Whittier Hospital Medical Center
  • PIH Whittier​

You need to inform your Ob/Gyn that you are selecting Dr. Muñoz as your pediatrician. She will come in and see your baby in the hospital, as long as she is available.

We offer the following: 

  • Routine vaccinations
  • Nebulized breathing treatments
  • Ear piercings
  • Simple laceration repairs
  • Tongue-tie release
  • Ear wax removal
  • Bandage, and splint applications for sprains,
  • Influenza/flu, RSV, strep throat swabs

We also offer basic lab testing, including checking for anemia, diabetes, oxygen levels, urinary tract infections, strep throat infections, among other tests.

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